Privacy Policy
Last Updated: June 2026
1. Who We Are
Prayana Wellness is operated by Judith Baird, trading as Prayana Wellness, a UK-based wellness coaching business providing integrated wellness coaching and educational guidance.
Website: www.prayanawellness.com
Email: hello@prayanawellness.com
Data Controller: Judith Baird, trading as Prayana Wellness
2. What Information We Collect
We may collect personal information when you use our website, contact us, purchase services, or work with us as a client.
Contact Information
- Name
- Email address
- Telephone number
- Time zone and appointment preferences
- Information submitted through contact forms
Health and Wellbeing Information
As part of our services, you may voluntarily provide information relating to your:
- Health and wellbeing
- Nutrition and lifestyle habits
- Personal goals
- Medical history relevant to coaching
- Current medications or health concerns
- Other information you choose to share
This information is collected solely to support the safe and effective delivery of personalised wellness coaching.
Session Information
We may maintain consultation notes and records to support continuity between sessions and provide personalised guidance.
Payment Information
Payments are processed securely through third-party payment providers. Prayana Wellness does not store your full card payment details.
3. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Arrange consultations and appointments
- Deliver wellness coaching services
- Provide personalised recommendations and guidance
- Maintain client records
- Process payments
- Communicate service-related information
- Meet legal and regulatory obligations
Where you have opted in, we may occasionally send updates, educational content or information about Prayana Wellness services. You may unsubscribe at any time.
4. Medical Disclaimer
Prayana Wellness provides integrated wellness coaching and educational guidance designed to support health and wellbeing.
Services are not intended to diagnose, treat, cure or prevent any disease and do not replace medical advice, diagnosis or treatment from a qualified healthcare professional.
Clients should consult an appropriately qualified healthcare practitioner regarding any medical concerns, diagnosis, treatment or medication.
5. How We Store Information
We take reasonable measures to protect personal information and use secure digital systems and trusted service providers to communicate with clients, deliver services, process payments, schedule appointments and manage information.
Access to personal information is restricted where reasonably necessary and appropriate security measures are used to help protect data from unauthorised access, disclosure or misuse.
6. Third-Party Service Providers
Prayana Wellness may use trusted third-party providers to support the operation of the business, including services relating to:
- Website hosting
- Contact forms
- Payment processing
- Appointment scheduling
- Video consultations
- Email communications
These providers process information in accordance with their own privacy policies and applicable data protection laws.
7. International Clients
Prayana Wellness works with clients internationally.
By using our services, you acknowledge that your information may be processed in accordance with this Privacy Policy and applicable data protection requirements.
8. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary to provide services, fulfil legal obligations and maintain professional records.
Client Records
Client records, including questionnaires, consultation notes and related service records, may be retained for up to seven years following the end of the client relationship unless a longer retention period is required by law.
General Enquiries
Information submitted through contact forms or enquiries that do not result in a client relationship may be deleted earlier where no longer required.
Marketing Communications
Where you have subscribed to receive updates, your information will be retained until you unsubscribe or request its removal.
9. Sharing Your Information
Prayana Wellness does not sell, rent or trade personal information.
Information may only be shared:
- Where required by law
- To comply with legal or regulatory obligations
- With trusted service providers acting on our behalf
- Where necessary to protect rights, safety or security
In all other circumstances, your information remains confidential.
10. Your Rights
Under UK GDPR and applicable data protection laws, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Restrict or object to certain processing activities
- Request a copy of your information in a portable format
- Withdraw consent for marketing communications at any time
To exercise any of these rights, please contact:
hello@prayanawellness.com
We aim to respond to requests within 30 days.
11. Cookies
Our website may use cookies and similar technologies that help support website functionality, security and user experience.
You can manage cookie preferences through your browser settings.
12. Changes to This Privacy Policy
Prayana Wellness may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised update date.
13. Contact
For questions relating to this Privacy Policy or your personal information, please contact:
Judith Baird
Prayana Wellness
hello@prayanawellness.com
www.prayanawellness.com
